Hosting and Care

Ultra-fast WordPress Optimised Hosting

Specialised, high performance UK managed hosting with 10GB of server space for your website and emails. Optimised for WordPress websites with LiteSpeed technology and SSD flash storage on a 100Gbps network. ¹

Unlimited Email Accounts and Forwarders

Unlimited email accounts (POP, IMAP and SMTP) and forwarders. All with webmail access and inbound SPAM filtering.

100% renewable backed energy

The Centro Datacentre where our web server is located uses 100% renewable-backed energy and holds ISO 14001 for Environmental Management Systems.

LiteSpeed Powered

Our LiteSpeed web server means increased performance and security for your website over standard. WordPress integrates closely with LiteSpeed to provide in-server caching, reducing the TTFB/TTLB into low double-digit milliseconds.

Backups - Daily

Daily backups of website, emails and databases running your site to a secure offsite datacentre. You can restore individual files and folders any time you need to from our backup control panel - or if you prefer, just let us know and we’ll take care of it for you.

SSL Certificate

All sites hosted on our servers are automatically issued a free SSL certificate. SSL certificates This will give your website the secure padlock in the address bar, encrypt the information sent from your visitors and show your website as secure and trustworthy.

Standard Email and Phone Support

Standard email and phone support for issues involving website downtime and email setup. ²

Everything included in the essential hosting with the following enhancements/additions:

WordPress, Plugin and Theme Updates

We will go through your site on a monthly basis and update the software that runs it. This will not only give you enhancements in features but will also increase the security on your website as the latest updates patch security breaches.

Performance Optimisation and Monitoring

To help your WordPress site load as quickly as possible for visitors, we can install, setup and maintain monthly speed optimisation systems. Also a monthly performance check to monitor the speed of your site and ensure it doesn't drop.

Database Optimisation, Monitoring and Maintenance

Monthly database optimisation of the WordPress database to remove unneeded data and ensure it runs as quickly as possible.

Image Optimisation, Monitoring and Maintenance

Install, setup and monthly maintenance of image optimisation systems running on the site.

SEO Optimisation and Maintenance

Install, setup and monthly maintenance of SEO plugins, also apply future optimisations where required.

Security Optimisation, Monitoring and Maintenance

Install and setup of security systems running on the site. Monthly security audit where issues detected will be fixed quickly and without charge, if possible.

Uptime Monitoring

Website checked every 5 minutes for status and issues causing downtime and corrected where possible. ³

Comment Management

Manage and remove SPAM comments.

Link Monitoring

Scan and fix broken links on your site. ⁴

Contact Form Testing

Submit contact forms on the website and ensure delivery to your inbox each month. ⁵

Website Functionality Testing

Browse the website as a standard user after the updates and other work has been carried out to ensure site is functioning as expected. ³

Monthly Report

We’ll send you a report every month summarising the above work, along with a Google Analytics snapshot of your traffic and a summary of the WordPress and plugin updates carried out during the month. Also included in the report is a list of our suggestions based on new technologies and trends to help keep your site up to date.

Full Email and Phone Support

30 minutes of email and phone support per month on anything related to your website including training on your website if required. ²

Everything included in the Essential and Manage hosting and care packages with the following enhancements/additions:

Backups - Hourly

Hourly backups of website, emails and databases running your site to a secure offsite datacentre.

Enhanced Performance Optimisation, Monitoring and Maintenance

Scheduled daily performance checks to monitor the speed of your site and ensure it doesn't drop. Required updates to the website made to improve performance. ³

Enhanced Uptime Monitoring

Website checked every 1 minute for status and issues causing downtime and corrected where possible. ³

Enhanced Security Optimisation and Monitoring

Website checked daily for security issues. Anything detected will be fixed quickly and without charge ³. If a quick fix is not available we’ll discuss options with you.

Google Webmaster Setup and Monitoring

Setup website with Google Webmaster and monitor and correct errors that Google reports. ³

Enhanced Website Functionality Testing

Browse the website as a standard used in all major browsers and mobile devices to ensure site is functioning as expected on a monthly basis. This also helps us to catch issues with the site based on browser updates. ³

CDN Setup and Maintenance

The files used to load your site will be available on a network of servers across the globe, which means that regardless of the location of users, they will be served the files as quickly as possible. This not only helps users browsing your site but also helps your SEO effort as Google and other search engines use site speed as one of their main ranking factors.

Email Delivery and DNS Audit and Monitoring

Emails sent via your website will be sent via an authenticated service. This is important as without the proper authentication, emails can either go in the SPAM folder or worst, don’t get delivered at all.

Enhanced Email and Phone Support

45 minutes of email and phone support per month on anything related to your website including training on your website if required. ²